Why keep the packaging until the end?

Because Lapalma states it: dispose of it only once assembly is complete, to avoid losing fittings and components that travel inside the carton. On a multi-floor delivery that single line prevents the search that otherwise takes an afternoon.

What should the handover briefing contain?

Three sentences. Lift by the structure and not by the seat; do not stand on the footrest; avoid off-centre loads, because the stool is designed to rest normally on its base. Everything else is cleaning.

How are the stools cleaned day to day?

Damp cloth or diluted neutral liquid detergent on wood, leather, fabric and metal alike. No alcohol-based products, bleach, solvents or abrasives, and nothing containing chlorides on metal parts.

Anything to check before the stools reach the floor?

The flooring. There are felt inserts under the base indoors and rubber outdoors, but the manufacturer declines responsibility for damage to delicate or soft floors — so that check belongs before the order, not after the delivery.

Do outdoor stools need anything different on arrival?

Same three sentences, plus a maintenance note: an iroko seat darkens in light and takes an annual treatment with a product for solid wood, while integral polyurethane asks for nothing beyond cleaning.